Terms & Conditions

Use Of website & Cookies

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.


By visiting this website and/or making a purchase on our site, you engage in our Service and agree to be bound by the following Terms and Conditions. These Terms of Service apply to all users of the site.

  1. You agree to use this website only for lawful purposes.
  2. You agree to use this website only for its intended purposes.
  3. Sarah Di Lorenzo reserves the right to prohibit any conduct involving this website that it deems to be inappropriate.
  4. You agree not to disrupt this website.
  5. You agree not to interfere with or compromise the security of this website.
  6. You agree not to disrupt or interfere with any other visitor’s use of this website.
  7. You represent and warrant that all information that you provide to gain access to the services provided by this website is accurate and truthful.

Access to this website is limited to viewing the linked web pages solely for legitimate purposes to access the information provided by this website. Any access or attempt to access other areas of the website computer systems and the information contained thereon, or any computer, server, account, network, data, software and/or other hardware via this web site whether or not associated with this website for any purposes is strictly prohibited save that you may use any links which are contained within this web site to connect to other web sites subject to the provisos set out in these Terms of Use.

Accuracy of Content

All information, content and material made available on this web site is provided for general information purposes only. You should exercise your own judgment with respect to your use of this web site and you should carefully evaluate the accuracy, currency, completeness and relevance of the Content on the web site to make sure that it is suitable for your own individual purposes. Sarah Di Lorenzo does not guarantee that any Content is or will be complete, accurate, error-free, useful for a certain purpose or available at any particular time. We provide Content for general information or for educational purposes only. We do not warrant that information we provide will meet your individual requirements. It is up to you to seek appropriate professional advice if you are concerned about whether the information contained on this web site is suitable for you.

If you have any concerns please email us info@sarahdilorenzo.com

Copyright, Trademark and Intellectual Property

Sarah Di Lorenzo is the owner or the licensee of all intellectual property rights in this web site, and in the Content published on it.

You may print off one copy, and may download extracts, of any page(s) from our web site for your personal use but no right title or interest is conveyed to you by doing so and you must not use any part of the Content on our web site for commercial purposes without Sarah Di Lorenzo’s permission.

Access to the Content is granted on the basis that you may not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the Content.

Orders & Payment Policy

Payment Types

  • We accept VISA, MasterCard, American Express, PayPal
  • Once you have placed your order, your payment method will be automatically charged. We will not keep your card numbers on file.
  • All orders are processed in AUD. For international orders, the cost will be subject to the current global currency exchange rates from your financial institution at the time of purchase.

Secure Payment

  • All payments made on the www.sarahdilorenzo.com website are encrypted using secure technology Your card details will not be retained nor are they visible to our employees or operators.

Order Confirmation

  • Once payment has been successfully made, you will receive an email confirming that we have received your order, citing an order number
  • Please be aware that your order is not considered processed until this email is sent, and we reserve the right to cancel the order in the instance of difficulty securing payment or product.
  • If you are having trouble making your online payment or are unsure if your payment was successful, please contact our customer service team on info@sarahdilorenzo.com

Changing or Cancelling your Order

Please note that once an order has been confirmed, it cannot be altered. If you have any concerns about your, please contact our customer service team in the first instance via info@sarahdilorenzo.com

Returns Policy

Due to health regulations 1010SDL does not refund or exchange our products. Orders lodged through our website cannot be cancelled once dispatched from our warehouse.

Shipping & Delivery Policy

Delivery is fulfilled by our shipping Australia Post. Delivery times are indicative only. Once your order has been dispatched, delivery is subject to our shipping partners’ processing times (and any delays).

Please note 1010 SDL cannot accept responsibility for lost parcels when the ‘authority to leave’ option is selected by the customer.

Limitation of Liability

Sarah Di Lorenzo will not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, punitive and/or consequential damages arising from the use of the website and/or its products and/or services.

Further, Sarah Di Lorenzo or any other party involved in producing, servicing, maintaining, or updating website shall not be liable for any damages arising from mistakes, omissions, corruption of email, loss of profits, viruses, theft, or any other cause, however caused.

Change of Terms

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our web site.